Live Chat Counselling

Chat counselling is online counselling which uses typed text to communicate. You and your counsellor will take it in turn to type. It follows the same format as windows live messenger, yahoo messenger and other similar programs.

Since it is over the internet, counsellor and client do not need to be in the same town or even country. This means increased access to a counsellor. Counsellor and client work together to help the client resolve problems, as they would do with face to face counselling.
Chat counselling will suit you if:

  • You are used to typing back and forth with another person.
  • You are at ease with a keyboard.
  • You are not concerned about speaking or seeing your counsellor.
  • You find it easier expressing yourself using the written word rather than speaking.
  • You do not want people to hear what you are saying.
  • You do not have access to a microphone or webcam.

How It Works

For chat counselling we use a chat conferencing programme for all communication. It is easy to use and we will provide you with a guide if you need it. Unlike other chat programs, only you and the counsellor can access the session. Other people will not be able to see that you are using the service. This prevents interruptions and increases privacy. Furthermore you do not need to install the programme onto your computer. Our chat conferencing programme is built using Adobe Flash and uses SSL security for all of its communications.

Making A Booking

For Chat counselling you will use the booking form to make an appointment at a time that suits you. You must register and pay for the session to confirm your booking. Sessions will last 1 hour. You can log in 15 minutes prior to your session if you wish but your session will not begin until the time you have booked.

What You Will Need – System Requirements

For Chat Counselling:

  • A broadband connection
  • The Adobe software (we will send you a link to download this)

You must ensure that you have all of these elements and that they are working correctly before you book or start your session.

contact Us

In Crisis

Free Ebook


  • I’ve absolutely recommended Its Therapy to all my contacts.  I finally managed to break through what felt like years of darkness.  Thank you all for your help

    Mary Smith
  • When it comes to caring for my child’s developmental needs, I know that Its Therapy has only the best in mind for my daughter.  She has been helped immensly

    Robert Jones


Latest Blog

Recent Posts
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt
Call Now Button